FAQ
What insurance options are available?
Suffers damage by way of an accident or unknown, provided all other conditions of the rental agreement are complied with. Please note that a pre-requisite to a damage claim is the accompaniment of a Police Report. You will be liable to pay an excess charge depending on the vehicle rented in the event of an accident, where you are at fault or unknown.
What the Minimums age permitted to rent a car?
Clients must have a valid driving license for a period of at least one year and must be over the age of 21 years.
What kind of drivers’ license do I require to drive in the State of Qatar and does it have to be an International License?
1. For Qatar Resident Visa Holders: A valid Qatar Driving License. 2. For Visitors (on visit/transit visa) from GCC Countries: A valid GCC country driving license. 3.For visitors(Tourists/Transit) other than GCC countries: An International License can be used for 7 days only. 4. People on job visa need to obtain temporary license before driving in Qatar.
What do we do in the case of an accident?
In the unforeseen circumstances of your vehicle being involved in an accident please note that the vehicle should not be moved from the point of the accident or damage, except in the case where the damage is minor and the vehicle is causing an obstruction to the traffic. You will then call the police (999) and remain with the vehicle in order to obtain a police report to be submitted to Mustafawi Rent A Car so that an insurance claim can be made. Please notify the Call to Mustafawi Rent Car office of the incident and they will facilitate any replacement vehicle that may be required. Important note: Failure to obtain a police report means that no claim can be made against the insurance policy; therefore the client is liable to pay for the full cost of repair. It is the hirers’ responsibility to provide a complete police report. The customer has to follow up and obtain the final police report. Mustafawi Rent A CAr offers you 24hr breakdown and roadside assistance. In the event that you may require any assistance, you can contact your nearest Mustafawi Main Office or our 24hr branch at the Hamad International Airport (Mob:55568196).
What about traffic violations, such as speeding?
Most of roads in Qatar. are radar controlled and it is in your interest to adhere to the speed limits which are clearly sign posted. These range from 60 to 120 km/ph depending on where you are driving.
What is the minimum period of rental?
The minimum rental period is 24 hours from the time of renting.
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